AI assistant for retail.

In retail, decisive knowledge about assortment, store processes and suppliers sits scattered across systems, handbooks and heads. An AI assistant makes that knowledge searchable and takes over routine on inquiries and copy. We build you an assistant that knows your assortment and workflows, and whose data can stay in Germany or the EU. So head office and the shop floor get reliable answers faster.

Find the right assistant View services

Next step Book your strategy call directly at our booking calendar or email info@ki-assistent.co.

Why a company brain for retail

Stores and customer service ask the same questions about assortment, promotions, returns and processes over and over, and the answers live across many documents.

A company brain makes handbooks, policies and assortment data searchable and answers with a source, so the floor can inform faster.

Add custom AI agents that draft product copy, prepare customer inquiries and summarize promotion info for stores.

That lowers effort at head office and in stores, without hiring more staff.

Line drawing of a reading room with shelves

Concrete use cases

A store employee asks the company brain for the current returns policy instead of calling head office.
A category team has product copy drafted from item data in your tone.
Customer service answers recurring questions with an assistant that knows assortment and policies.
A sales team compiles promotion info for the floor in a compact form.
We build these patterns connected to your inventory system and knowledge base.

How the rollout works

We start with a quick-value use case, often store self-service or product copy, review your sources, build a first assistant, connect it to your systems and onboard your team.
A visible first step, not a big project.
Details on How we build your AI assistant.

Book a strategy call See the process

Ask an AI about this page

ChatGPT Claude Perplexity

One question.
Every source.

Fig. 07 · Sources in, cited answers out

What your assistant
checks in the background.

✓source.found0.8 s
○access.checkedGDPR
✓answer.cited3 sources
→crm.note200 OK

Connected in
a few lines.

assistant.connect([
  "mail", "kalender",
  "wiki", "crm"
])▍

EU HOSTINGREADY

YOUR ASSISTANT

What did I promise this week?

3 open commitments Offer north by Thu, call back Lena, Q4 report. 2 mails · 1 note

@ASSISTANT · LIVE

Standard chatbot vs. custom assistant

Standard chatbot vs. custom assistant
Criterion	Standard chatbot	Custom AI assistant / company brain
Knowledge base	generic	your assortment and your policies
Answers	platitudes	with a source from your documents
Data protection	often cloud/US	data in Germany possible
Tasks	answers	copy and inquiries end to end

A generic chatbot does not know your assortment and guesses on availability, promotions and returns. A custom assistant draws answers from your assortment data, policies and handbooks and names the source. That lets stores and customer service inform faster and cuts callbacks to head office. Product copy comes out in your tone from real data, and sensitive customer and assortment data can stay in Germany or the EU.

Ready for the next step? Book your strategy call at our booking calendar or reach us at info@ki-assistent.co.

Frequently asked · 03

Frequently asked questions.

Does the assistant help stores, not just head office?

Yes. A company brain gives the floor fast access to current rules on assortment, promotions and returns, with a source. So stores need to ask head office less often and can inform customers faster, without anyone searching a thick handbook.

Can the assistant create product copy?

Yes. From item data and bullet points it drafts product copy in your tone that your team reviews and approves. So you scale copy creation across many items without giving up quality and brand presentation.

Where does our customer and assortment data live?

We build so your data can stay in Germany or the EU, with clearly governed access. With customer and assortment data that is decisive. GDPR-aware setup is a fixed part of the build, not a later add-on.