AI assistant for logistics and supply chain.
In logistics, the ability to give quick, correct answers wins, and a lot of time goes to shipment inquiries, freight documents and searching for process knowledge. An AI assistant makes your process and customer knowledge searchable and takes over routine. We build you an assistant that knows your workflows, tariffs and regulations, and whose data can stay in Germany or the EU. So your team answers inquiries faster.
Next step Book your strategy call directly at our booking calendar or email info@ki-assistent.co.
Why a company brain for logistics providers
Customs and dangerous-goods regulations, tariffs, customer agreements and standard processes live across many documents, and dispatch answers the same questions over and over.
A company brain makes this knowledge searchable and answers with a source, so information is faster and correct.
Add custom AI agents that prepare shipment inquiries, pull the relevant data from mails and draft standard replies.
That lowers handling time, while dispatch and exceptions stay with your people.
Concrete use cases
- A caseworker answers a shipment inquiry with a draft that knows status and agreement.
- A dispatcher asks the company brain for the right customs or dangerous-goods requirement instead of digging through manuals.
- Customer service pulls the relevant order data from a mail and files it in a structured way.
- A team lead has open cases and exceptions summarized.
- We build these patterns connected to your TMS and communication systems.
How the rollout works
- We start with a clear use case, often inquiry handling or regulation lookup, review your sources, build a first assistant, connect it to your systems and onboard your team.
- A visible first step, not a big project.
- Details on How we build your AI assistant.
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Standard chatbot vs. custom assistant
| Criterion | Standard chatbot | Custom AI assistant / company brain |
|---|---|---|
| Knowledge base | generic | your processes, tariffs and regulations |
| Answers | platitudes | with a source from your documents |
| Data protection | often cloud/US | data in Germany possible |
| Tasks | answers | inquiries and docs end to end |
A generic chatbot does not know your workflows and guesses on tariffs, deadlines and regulations. A custom assistant draws answers from your processes, agreements and regulations and names the source. That cuts wrong information and rework in dispatch. Exceptions and decisions stay with your team, the assistant delivers the sourced base and saves the search. Sensitive customer and freight data can stay in Germany or the EU.
Ready for the next step? Book your strategy call at our booking calendar or reach us at info@ki-assistent.co.
Strategy call
Book a strategy call.
Book your strategy call via the calendar: Book a strategy call. Alternatively, reach us by email at info@ki-assistent.co.
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